Privacy notice

This notice explains how The Training Theory India LLP ("The Training Theory", "we") handles personal data when you use thetrainingtheory.com, contact us, or become a member. We follow India's Digital Personal Data Protection Act, 2023 and the rules made under it.

What this website collects

This website does not store the details you type into its forms. When you submit a form, WhatsApp (or your email app) opens with a pre-filled message. Nothing is sent to us until you choose to send that message.

We use privacy-friendly, cookieless analytics that count page views in aggregate. They don't identify you or track you across other websites.

What we collect when you contact us or join

• Enquiries and trials: your name, phone number (from WhatsApp), and what you tell us about your goals. Used only to respond and arrange your visit.
• Members: contact details, membership and payment records, attendance, and training information you choose to share in the T3 app. Health information (such as injuries) is collected only with your consent, so coaches can train you safely.
• Marketing: offers and updates on WhatsApp, SMS or email are sent only if you separately opt in. You can opt out at any time.

Why we use it

To respond to you, run your membership, keep you safe while training, meet legal and tax obligations, and, only with consent, send you updates. We don't sell personal data.

How long we keep it

Enquiry and waitlist details: up to 12 months, or until you ask us to delete them. Member records: for the duration of your membership and as required by law afterwards (for example, tax records).

Who we share it with

Only service providers who help us operate (such as messaging, hosting and payment providers), under contracts that require them to protect your data, and authorities where the law requires.

Children

We don't knowingly collect data from anyone under 18 through this website. Junior memberships require verifiable consent from a parent or guardian, given in person at the centre.

Your rights

You can ask to access, correct or erase your personal data, withdraw consent (as easily as you gave it), and nominate someone to exercise your rights. Contact our grievance officer below. If you aren't satisfied with our response, you can complain to the Data Protection Board of India.

Grievance officer

Email: privacy@thetrainingtheory.com

Changes

We'll update this notice as our services change, and show the date of the latest version above.